Effective Date: 5-8-2024

Introduction

Welcome to Qalam Engineering. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

1.1 Personal Data: We may collect personal information such as your name, contact details (email address, phone number), company name, job title, and other relevant data when you contact us, request information, or engage with our services.

1.2 Usage Data: We collect information about how you interact with our website, including your IP address, browser type, operating system, pages viewed, and the time spent on our site.

1.3 Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website. Cookies help us remember your preferences and provide personalized content. You can manage cookie settings through your browser.

2. How We Use Your Information

2.1 Service Delivery: We use your information to provide, manage, and improve our engineering services, respond to your inquiries, and fulfill contractual obligations.

2.2 Communication: We may use your contact details to send you updates, promotional materials, or information about our services that may be of interest to you. You can opt out of receiving such communications at any time.

2.3 Analytics: We use usage data to analyze and improve our website’s performance, understand user behavior, and optimize user experience.

3. How We Share Your Information

3.1 Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These providers are bound by confidentiality agreements and are only authorized to use your information as necessary to perform their functions.

3.2 Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., law enforcement).

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. When your data is no longer needed, we take reasonable steps to delete or anonymize it.

6. Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data, including:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to certain conditions.
  • Objection: Object to the processing of your personal data in certain circumstances.

To exercise these rights, please contact us using the information provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the revised policy on our website with an updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Qalam Engineering
880 Overseas Enclave, Block C, Bahria Town Lahore, Pakistan
Lahore, Punjab, 53720
info@qalamengineering.com
+92 333 6375393

Thank you for trusting Qalam Engineering with your information. We are committed to ensuring your privacy and security.